Existing customers. This is the place to find information on how to manage and service your Bank of Scotland credit card including information about balance. You can write to us at the following address: Bank of Scotland, PO Box , You can report your card and request a replacement through the ease and. Royal Bank of Scotland Logo If you have an issue that our Frequently Asked Questions didn't address, you can contact us relating to your credit card account, please call our Customer Service Department: – Student, Classic and Gold Customers – Private Banking and Platinum Customers.
Bank of scotland credit card customer service Video